Operating Model Design
Design the engine that converts effort and capability into value
VALSTR reviews your teams, roles, tools, stakeholders, partners, SMEs and then makes recommendations to align them to the business goals and priorities. It's the most comprehensive review and design of operating model you've seen, but it's needed to support your success.
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Deep Dive
The most comprehensive operating model review and design you've seen
Design the engine that converts effort and capabilities into value. VALSTR reviews, designs and assembles target operating models that cover roles, tools, stakeholders, partners, Subject Matter Experts across the data and AI lifecycle, and then tailors them to your strategy, maturity and delivery roadmap. It's the most comprehensive operating model review and design you've seen, but it's needed to support your success.
Central vs. federated or hybrid stops being an argument and becomes a design choice. The model defines how global standards and local freedoms coexist, especially in multi-brand, multi-region enterprises. Because TOM lives in the same data model as plan and portfolio, structural changes propagate cleanly into roadmaps, budgets and performance views. They can flex and adapt as maturity and culture demand. They are driven by practical insights not theory.
Implementation is immediate, not theoretical. You receive an adoptable TOM aligned to the prioritised portfolio, with interfaces to partners and suppliers and measurement baked into the same executive cockpit used for delivery.
See the Difference
Why it matters
The Operating Model Problem
Ambiguous ownership and inconsistent ways of working create delivery friction and risk. Capabilities don't align to business priorities and delivery success. Central vs. federated or hybrid becomes an endless argument rather than a design choice.
Impact
Measurable outcomes
Immediate
Adoptable TOM, not a theoretical document
Integrated
Lives in the same model as capabilities and priorities
Adaptive
Flexes as maturity and culture demand
Practical
Driven by insights, not theory
Process
How it works
Load the data
Load information on roles, tools, stakeholders, SMEs into the data store
Tailor to context
Review the model, and realign to your strategy, maturity level, and business priorities
Consider the whole
Consider the wider organisation, stakeholders, partners and SMEs
Link to funding and change
Review recommendations and link to change plans, budgets and business cases
The Platform in Action
Operating Model Design — in VALSTR
Case Study
Embedding Governance in an Insurer
Insurance
The Challenge
An insurer needed to strengthen its governance model to ensure data quality, compliance, and decision accountability based on concerns raised by the audit team and regulator. Existing roles and processes were unclear and inconsistent.
The Approach
Through Operating Model Design, VALSTR guided the insurer through defining governance structures, required capabilities, and cross-functional data flows. The platform helped map ownership across systems and functions ensured alignment across underwriting, actuarial, and claims.
Key Results
"The TOM Designer highlighted some issues in our existing TOM, and gave us a clear blueprint for transforming our data function. The change impact assessment was invaluable."
Group CDO
CDO, European Telco Provider
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